Main goal
For example lower bills, using more of your own power, a battery or preparing for an electric vehicle.
What would make solar worthwhile for you?
Bright Ray / Your home, considered
Home solar enquiry checklist
Build a short preparation sheet before you get in touch. Fill in what you know, leave the rest, then copy it, print it or take it to the contact page. Nothing here commits you to a booking or a quote.
What do you want to ask?
Start with why you are considering solar. Your reason shapes everything that follows, from the size of system worth discussing to whether a battery is relevant at all.
Add the two or three questions that matter most to you. A short list makes for a more useful first conversation.
Top questions
Two or three things you would like answered first.
What do you most want to understand?
Tell us about your home
A rough description is enough. Approximate location, property type and ownership let a first conversation focus on what is realistic, and an assessment can fill in the detail later.
Note anything you have noticed about the roof, such as shade from trees or buildings, but do not worry about getting it exactly right.
Approximate location
Town or postcode area is enough. A full address can wait until it is needed.
Roughly where is the property?
Property type
House, bungalow, flat or other, and roughly how old it is if you know.
What kind of home is it?
Ownership
Whether you own the home or need permission from a landlord or freeholder.
Do you own the property?
Roof observations
Which way it faces, any shade and any worries about its condition.
What have you noticed about the roof?
Tell us about your energy use
You do not need exact figures. Knowing when the household is at home and what uses the most power gives a good sense of how solar might fit your day.
If you already have solar panels, a battery or an electric vehicle charger, mention it. Existing equipment changes what is worth discussing.
Daily pattern
Whether someone is home during the day, or the house is mostly empty until evening.
When is energy used in your home?
Larger appliances
Electric heating, a heat pump, an electric vehicle or similar.
What uses the most power?
Existing equipment
Any solar panels, battery or charger already installed, and roughly when.
What do you already have?
What not to send
An enquiry does not need sensitive documents. Please keep bank details, card numbers and passwords out of any first message, and do not attach full bills or identity documents unless you have been asked and are sure who is asking.
If someone asks for these early on, pause and check before replying.
Payment details
Never include bank account or card numbers in an enquiry.
Full documents
Bills, identity documents and contracts are not needed at the first stage.
Passwords and codes
No genuine enquiry needs these.
Start with one email
Checklist ready?
Take your sheet to the contact page, or copy it into an email to [email protected]. Partly filled in is perfectly fine.
